Schools and Clubs Covid-19 Guarantee

We would like to reassure all clients booking now and those looking to book on future events, that you can still do so with complete confidence.

Venatour has always prided itself on providing excellent customer service and we promise that we will do our utmost to be as flexible as possible if your plans need to be changed.

Although we can’t predict what will happen with the coronavirus outbreak, our team have more than 30 years of experience in combating unexpected disruptions. With specialists who are experts in their destinations and remain your single point of contact before and while you travel, you’re in safe hands.

Further to Government guidelines and the re-structuring of the traffic light system, we are simplifying our COVID-19 guarantee.

If the country in question is placed on the UK’s Red List of Countries and Territories list within four weeks of your departure date, you will receive a full refund. We will follow the guidance of the Foreign and Commonwealth Office in this regard.

If the country in question is placed on the UK’s Red List more than four weeks before your departure date, any changes to the planning of the tour will be altered before the four-week deadline. This may include the decision to cancel and refund.

If the country in question is not on the red list but the school or club choose not to travel for whatever reason, then the school or club will need to contact their insurer to recoup any potential losses, should they be covered for such an eventuality.

We are constantly monitoring the latest travel restrictions regarding Covid-19 and will provide updates before your tour.